In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference, we provide complete archives and history of all your support requests.

  • Knowledgebase/Forum


    DC IT Customers receive world-class support from our designated support team. Access a wealth of support information from our knowledge base.

    Search KB
  • Submit a Ticket


    Do you have a more complicated question? Submit a ticket and get a personalized response to your questions.

    Check Existing Tickets Submit a Ticket
  • Remote Support

  • File Loads


    Need your Collections Max file loaded? Send it to us!

    Submit File Load